Terms and Conditions - Glossy Cleaners
Welcome to Glossy Cleaners. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before utilizing our services.
1. Introduction
These Terms and Conditions govern your use of the services provided by Glossy Cleaners. By engaging with us, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
Glossy Cleaners offers a range of cleaning services, including but not limited to:
- Residential Cleaning
- Commercial Cleaning
- Deep Cleaning
- Move-In/Move-Out Cleaning
- Specialized Stain Removal
We strive to deliver high-quality cleaning solutions tailored to meet our clients' specific needs.
3. Booking and Scheduling
3.1. Reservations
Bookings can be made online or via phone. All appointments are subject to availability and confirmation.
3.2. Changes and Cancellations
Clients may request changes or cancellations up to 24 hours before the scheduled service time. Cancellations made within 24 hours may incur a fee.
4. Payment Terms
4.1. Pricing
Our service prices are competitive and based on the scope of work required. Prices are subject to change with prior notice.
4.2. Payment Methods
We accept various payment methods, including credit/debit cards, mobile payments, and cash. Payments are due upon completion of the service unless prior arrangements are made.
5. Client Responsibilities
Clients are responsible for:
- Providing access to the property at the scheduled time.
- Ensuring that all personal belongings are secured to prevent accidental damage.
- Informing us of any specific instructions or areas of concern prior to the service.
6. Glossy Cleaners’ Responsibilities
We commit to:
- Delivering services with professionalism and care.
- Using cleaning products that are safe and appropriate for your environment.
- Maintaining the confidentiality of any personal information obtained during our service.
7. Limitation of Liability
While Glossy Cleaners strives to provide exceptional service, we are not liable for:
- Pre-existing damages or issues within the property.
- Loss or damage to items left unsecured by the client.
- Any indirect, incidental, or consequential damages arising from our services.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of delivering our services. We do not share your information with third parties without your consent, except as required by law.
9. Termination of Services
Glossy Cleaners reserves the right to terminate services if:
- Clients violate these terms and conditions.
- There is non-payment for services rendered.
- There are safety concerns that cannot be adequately addressed.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Glossy Cleaners operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.
11. Amendments
Glossy Cleaners may update these terms and conditions periodically. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
12. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13. Entire Agreement
These terms and conditions constitute the entire agreement between Glossy Cleaners and the client regarding the use of our services, superseding any prior agreements or understandings.
